When connecting to the UALR-WiFi network, you may see several other networks including UALR-IoT. We own both of these networks but sometimes users may connect to the other networks accidentally, or change their NetID password. On many devices, once you connect to a network one time, the system will continue to try to connect to that network as a default. In the event you change your NetID password, connecting to either of the UALR networks will fail.  If you are having one of these issues, follow the directions below to remove connections to the network for your particular device.

Step-by-step guide

Windows 7 and earlier

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To forget a wireless network in Windows 10, you can use the Settings app.  Launch the Settings app by opening your Start menu and clicking “Settings.” 

1. Launch the Settings app by opening your Start Menu and clicking "Settings."
     
   
   
2. Inside the Settings app, select Network & Internet.
    
   
   
3. Select Wi-Fi in the Network & Internet list.
    
   
   
4. Select Manage known networks in the Wi-Fi settings section to view the complete list of all the Wi-Fi networks your Windows 10 PC or device currently knows.
     
   
   
5. Select the wireless network that you want to remove from your Windows 10 PC or device. 
    

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4. Under Preferred Networks, select the network you would like to remove.
5. Select the minus button below the box to remove the network
6. Click Okay and Apply to save the changes (Note: You may also need to turn the Wi-Fi off and back on again to see the change).

Extra Step to Remove or Forget Wireless Network in iOS or macOS

Remove a configuration profile in iOS or macOS

You can remove a configuration profile that is outdated, interferes with other profiles, or relates to a service you no longer use. However, be aware that removing a profile will remove all settings associated with it. If the profile was used to configure your email or wireless connection, removing it will remove those settings, and you will no longer have access to those services.

To remove a configuration profile in macOS:

1. From the Apple menu, select System Preferences....
2. From the View menu in System Preferences, select Profiles.
   Note:
   Profiles won't be visible until you have at least one profile installed.

Select the profile you want to remove, and then press the - (minus) button. Click Remove to remove the profile.

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iOS (iPhone, iPad)

1. Go to Settings
2. Select Wi-Fi
3. Select the blue i to the right of the network name (in older versions of iOS, this may show as a blue arrow)
4. Select Forget this Network
5. Confirm that you want to Forget the Wi-Fi network

Extra Step to Remove or Forget Wireless Network in iOS or macOS

Remove a configuration profile in iOS or macOS

You can remove a configuration profile that is outdated, interferes with other profiles, or relates to a service you no longer use. However, be aware that removing a profile will remove all settings associated with it. If the profile was used to configure your email or wireless connection, removing it will remove those settings, and you will no longer have access to those services.

To remove a configuration profile in iOS:

1. On your iOS device, open Settings > General.
2. Scroll to the bottom and open Profiles. If you do not see a "Profiles" section, you do not have a configuration profile installed.
3. In the "Profiles" section, select the profile you wish to remove and tap Remove Profile. If you have a passcode for your device, you will be prompted to enter it. Then tap Delete.

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Android

1. Navigate to your wireless networks. (Note: The steps to do this may vary depending on your device)
2. Tap and hold on the desired network.
3. Select Forget this Network or Remove this Network (this may vary depending on your device)
   
   

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