The easiest way to resolve most Wi-Fi connectivity issues and re-connect is to delete the UALR-WiFi network from your device and then re-connect / re-join UALR-WiFi.
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In Settings, Wi-Fi, click the "i" next to UALR-WiFi, then click "Forget This Network" then, re-join UALR-WiFi, enter your Active Directory username and passwordusername (your full email address, including the @ualr.edu), and then click Trust on the wifi.ualr.edu certificate. Make sure that Private Wi-Fi Address isunchecked for turned-off for the UALR-WiFi network and all of your network settings are set to DHCP and/or Dynamic.
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remove it from the list. Click on the OK button to close the window. Now click the Apply button in the Networks window. Now,
re-join UALR-WiFi, enter your enter your Active Directory username and passwordusername (your full email address, including the @ualr.edu), and then click Trust on the wifi.ualr.edu certificate.
Make sure that Private Wi-Fi Address is unchecked turned-off for the UALR-WiFi network and all of your network settings are set to DHCP
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Forget Network. Now, re-join UALR-WiFi and enter your Active Directory username and password username (your full email address, including the @ualr.edu). Make sure all network
settings are set to DHCP and/or Dynamic.
Microsoft Windows 10 / Windows 11
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the installed security certificate on Microsoft Window Windows 10/11, which may be expired or otherwise rejected. Now, re-join UALR-WiFi,
enter your Active Directory username and password You your username (your full email address, including the @ualr.edu). You should next be prompted to trust and install a fresh wifi.ualr.edu
certificate. Make sure all of your network settings are set to DHCP and/or Dynamic.
Importatn Important Reminder: All Passwords Expire Every 90 Days
If you forgot your Active Directory username and password username (your full email address, including the @ualr.edu), you may need to reset or change your password. Simply login to your UA Little Rock BOSS account and manage your passwords under Personal Information / List Accounts and Change Passwords. You will see a list of your university identities and can update your password for assigned accounts. Be sure the password you choose meets the criteria listed. Some special characters / symbols may not be compatible with all systems. Detailed instructions can be found on BOSS (https://boss.ualr.edu).